VA stands for virtual assistant. In some sites they say that they’re the lowly ones who do administrative work someone.
For me VAs are writers, graphics designers, social media marketers, etc. As long as you work for someone.
Here’s some of my post about the tools that might help you. I’m using some of them. Some I recommend as useful.
Except to the first one — Two Internet Tools To Improve Your Writing, all of them has step-by-step slides of the very basics of these useful VA tools.
Enjoy learning. 🙂